Frequently asked questions


Below are frequently asked questions of our services and what is included. You will find information on many topics such as what is the price of a website design?, how much we charge for website hosting?, what is an SSL Certificate?, what is email marketing? What is social marketing? And much more.

At Web Design 360 we have been designing websites since 2007. We have extensive experience giving our customers what they want, you can see this from our portfolio, we have designed all types of business websites. These range from websites for Solicitors, Accountants, Restaurants, Manufacturing Industry, online e-commerce website designs and many more. In fact, we have created over 4,000 websites to date.

We are different from other popular large website builder hosting providers, we provide the full design process and hosting without you doing any of the legwork. We add items which you would have to pay extra such as;

  • SEO (Search Engine Optimisation)
  • Website compression tools
  • Optimisation of images
  • Submission to search engines
  • Graphic design
  • Social media integration
  • Email marketing integration
  • And much more

All of our websites come with a professional website builder so you can change your website when you like. Image if you was to learn all the above, it would take at least half a year. Trying to learn all of this would cost your business not only in time wasted but also potential loss of business and all that extra stress, now what’s the cost in real terms? Not to mention you will need to keep training yourself constantly and monitoring your website for issues and spending additional time trying to fix or recover your website.


At Web Design 360 our prices are lower for all website design work, as we do not have high overheads like other web agencies. We don’t believe in unnecessary costs like high priced high street offices and costs which do not add value to our final solution. Instead we invest in technology, allowing our staff to work from home, after all we are a technology based company. This lowers all of our business costs allowing us to pass these savings onto our customers. Not only this but it ensures that all of our staff are always fresh without the need for the morning and evening stressful commute to and from work.

Always ensure that you have proper licences for images and graphics as you could end up facing a heavy fine from anywhere £1000 to £50,000 dependent on the court decision of using images illegally. Remember the copyright law is a global law, so if you allow these cheap freelancers from the internet in different countries to design your website, then they may use images which are not licensed correctly. You must understand that as a business or end owner you are responsible for making sure all images are legitimate on your website.

Using images from Google may also be illegal as many are protected by copyright law.

A responsive website is a website which is designed to work on mobile devices as well as normal desktop computers and laptops. The website will adjust itself automatically, so you don’t have to try to zoom in and out when viewing it from a mobile phone.

Website optimisation is very important as much as your website design and look, optimisation of your website is critical. Google and other search engines constantly change criteria of indexing websites. Google is not indexing sites which are not correctly optimised and don’t meet its criteria.

This means that your website ranking will be affected considerably if not optimised correctly and once more if you test any leading website builder hosted site you will see that it is not optimised fully. Poor website ranking will cost your business money from every angle. At Web Design 360 we always provide affordable website design.

Fast website hosting is when the server your website sits on is optimised to give enhanced delivery of your website to your customers. We use servers which are optimised so that our websites load quickly on customer browsers without lag. We ensure that our web servers have the latest software installed and security enhancements to ensure maximum up-time of your website.

All the websites we host are monitored to ensure we resolve any issues before they become apparent.

Yes of course you can make changes to your website whenever you like. Once Web Design 360 complete your website we will give you a back end administration panel so that you can log in and make any changes you require.

We will provide you will full training of how to update your website with our professional website builder included on most of our standard packages.

Our websites are tested on all major mobile and laptop devices. We do thorough quality control checks on all our websites we design to ensure they work on all the latest devices available at the time. This includes, iPhone, iPad, Windows Computers, Apple Laptops, Android Phones and Android Tablets.

Other agencies or freelance website designers will not do such tests and if they don’t then you could not be reaching all your target customers. Let’s face it we all use different devices, and yet we want the same experience from each website we visit, so if your site does not operate correctly on a range mobile device’s then you will lose customers by not having good website design.

Yes, we test all our work on different browsers as well as different devices. This means that your business website will be tested on browsers commonly used such as Google Chrome, Safari, Firefox, Internet Explorer and others.

You can see some sample work we have done from either sending us and email or by going to our portfolio page.

Web Design 360 always provide our customers with affordable website solutions. We make sure we go that extra mile to give you the best possible service and solution. All our work is always checked thoroughly unlike some freelancers or other agencies.

All website designs and development work are managed from within the UK, so you don’t get poor website design or issues with language barriers. We have been creating amazing business websites for a very long time, so we can boast our experience in being able to offer a wide range of website development projects.

SSL stands for Secure Socket Layer. This means that anyone who visits your website will be assured that their information is safe and secure. This is when you see the green padlock on a site or the HTTPS at the start.

All websites hosted on our servers come with SSL included to ensure you comply with all the latest legislation on the internet.

This is a question which depends on what package you go for and how long it takes for you to give us the required information. Typically, it takes from a few days to a few weeks to complete a standard website as we need to fully test every piece of work we complete before it goes live.

Email marketing for your business is one of the most effective tools for any website owner as well as social media marketing. We can design websites to link in with your own back end email marketing or to link with other email marketing providers such as MailChimp.

At Web Design 360 we can provide you with our verified email marketing solutions to create targeted marketing campaigns.

Social media marketing is using social media such as Facebook, Twitter, Linked-In and others to promote your website and business. We can include links to all of these from your website and if required we can setup your social media pages for you and provide direct feeds into your website from Social Media platforms.

Yes, we provide full training and initial support with every web project we complete. This means you can rest assured that your website will work for your business and not just sit there and look good.

Web Design 360 already design websites on a global basis as we have customers as far as the USA and Asia. We undertake work for other agencies who use our skills in website design for their customers.

CMS Stands for Content Management Systems. This includes websites built using WordPress, Joomla, Magneto, Drupal and other technologies.

A CMS website allows the owner to change or even add functionality to their existing website, so for example you can add the functionality of e-commerce to a CMS website or turn it into a Job Board, Car Sales site or anything else for that matter.

The GDPR was approved and adopted by the EU Parliament in April 2016. The regulation took effect after a two-year transition period and, unlike a Directive, did not require any legislation to be passed by government. GDPR came into force on 25th May 2018. This is a legislation which affects all businesses across Europe and any business which deals within Europe.

See the full details on the website below

Yes, 100% you are the owner of your business website and all which is in there. Like we have stated all images are loyalty free and registered to your website. The website builder is yours as part of the package. If you host with another company then we cannot provide the support to your website as we will not be able to support websites on 3rd party servers as we do not know what their setup is.

E-commerce website allow you to sell goods or services online. So for example like Boots, Asda and others.